Privacy Policy

At Terra Digital, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website (terradigital.au) and use our services.

1. Information We Collect

We may collect the following types of information:

Personal identifiers (name, email address, phone number, etc.)

Browsing information (IP address, cookies, device details)

Customer service interactions

Any other information voluntarily provided by you

2. How We Use Your Information

We use the collected information to:

Provide and improve our services

Respond to inquiries and customer support requests

Process transactions and send order confirmations

Comply with legal obligations

3. How We Protect Your Information

We implement security measures to ensure the safety of your personal data. This includes encryption, secure servers, and restricted access to sensitive information.

4. Information Sharing and Disclosure

We do not share, sell, or disclose your personal information to third parties for marketing or promotional purposes. Any data shared with service providers (such as customer support or order fulfillment) is strictly for operational purposes and is subject to confidentiality agreements.

Text Messaging Policy:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Your Rights and Choices

You have the right to:

Request access to the personal information we hold about you.

Request corrections or updates to your information.

Opt-out of non-essential communications at any time.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. You can adjust your browser settings to refuse cookies, though some features of our site may not function properly as a result.

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

Terra Digital
Email: hello@terradigital.au
Phone: 0482637103